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ATTENTION INTERNATIONAL CUSTOMERS:
You are responsible for any and all duties and tariffs you may be assessed for your international package. Bragard will not accept returned packages due to failure on the customers part to recognize and accept any international duties and tariffs.

Return Policy:

Important! Returns Without an R.A. number will be refused!

We will accept returns of samples, incorrectly shipped merchandise and defective merchandise. To request a return and obtain an R.A. number, please call us at (800) 488-2433 Terms and Conditions for Returns:

* Requests to return goods must be made within 30 days of receipt of merchandise.

* The R.A. number must be clearly marked on the outside of the box.

* Items must be in their original packaging. This includes plastic bags and shoe boxes.

* Items returned due to customer error will be assessed a 10% restocking fee.

* For exchanges and returns, the Reason for Return must be specified.

* With the exception of defective or incorrectly shipped merchandise, customers are responsible for shipping costs on exchanges or returned goods. Shipping costs on the original order will not be credited for exchanges or returns.

* Product must be in its original condition. (i.e. must not have been worn, laundered, stained, etc.) Embroidered items cannot be returned

* Custom made items cannot be returned. This includes embroidered and monogrammed items.


*The product review coupon is only valid once per customer and cannot be combined with any other offers. The coupon is valid for one year from date of issuance.

If you have any further questions, please feel free to call us directly at (800) 488 2433, and one of our customer support representatives will be happy to assist you.

Thank you for being a valued customer!

The BragardUSA Customer Support Team

Bragard Medical
30-00 47th Avenue
Long Island City, NY 11101
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